RELAY is an in-house design collaboration platform built by JD Retail’s Platform Business Center to support cross-functional teams and streamline end-to-end experience design. The platform is cloud-based and built for designers, offering a single hub for managing design files and driving collaboration across the entire workflow—from ideation to handoff. Core capabilities include whiteboarding, design asset storage and sharing, real-time collaboration, developer handoff, and QA issue tracking. By centralizing these workflows, RELAY helps teams reduce overhead, improve alignment, and accelerate delivery.

As both product designer and product manager for the Whiteboard and Design Asset Management modules, I owned the end-to-end design and delivery of these features, working closely with engineering and product peers. I also provided UX design support for other modules to ensure consistency and a user-centered experience across the platform.